Web Centric

Engineered for the Web Economy

YOUcentric's component-based relationship management solution is built from the ground-up on the Internet and harnesses the power of the Web to seamlessly integrate web information with your company's internal knowledge base. Because our solution is Internet-based, it effectively breaks down internal and external walls uniting all constituents in the selling chain, from traditional enterprise users within the company's four walls to vendors, suppliers and resellers to prospective and current customers. This extension of the relationship management chain provides more constituents access to a greater wealth of information, and creates a higher level of customer service.

From inception, we designed YOUcentric and its related technology for the Web. This fact has given us an edge when it comes to working from and interacting with the Web. Our application can be deployed through any industry standard Web browser so that your constituents can access it from anywhere in the world. Because our application is developed in Java, we offer the most open and flexible architecture available in the eCRM market to date. Our solution integrates with virtually any operating system, Web server, database, or Web browser.

Why Choose Web-Based Over Web-Enabled

A YOUcentric solution is a Web-based solution. When you choose Web-based over Web-enabled, you choose a solution that is:

Scalable
Adaptable
Globally available
Designed with the most open, flexible architecture available

A YOUcentric, Web-based eCRM solution can adapt to your e-business strategy.

A Web-based solution is inherently:

Server side operating system independent (Windows, Unix, Linux, Palm, MacOS, etc.)
Server side platform independent (Intel, Sun, HP, Mac, etc.)
Application server independent (WebLogic, IBM Websphere, Sybase EAServer, etc.)
Database server independent (Sybase, Oracle, Microsoft, etc.)
Deployment independent (in browser, out of browser)
Client side operating system independent (Windows, Unix, Linux, Palm, MacOS, etc.)
Able to integrate with e-business/e-commerce environments

A Web-based solution has a:

Distributed design (UI on client, business logic, data access on server)
Lightweight Client (Ultra lightweight - HTML, lightweight - Java)
Pluggable architecture (pluggable security, pluggable data sources, pluggable business logic sources, pluggable reporting, pluggable replication)

Use the following clues to identify a Web-enabled solution:

The configuration of the Web offering is entirely different from the "desktop" offering
Must connect to the database directly
Requires a special browser
Requires a "plug in"
Cannot run within Netscape or IE
Has no middle tier where business logic lies

 

YOUcentric, Inc
6000 Fairview Road, Suite 405
Charlotte, NC 28210
(704) 643-1000 or (877) 462-3384

info@youcentric.com

http://www.youcentric.com/sun